Delete your account

• In the Spotter app: open Profile, tap Delete account and type DELETE to confirm.
• On the web: sign in at spotter.lk. Clients open Profile in their client portal; coaches open Account in their workspace settings. Choose Delete my account and type DELETE to confirm.
• By email: write to dev@nexuf.io from the email address on your account and ask us to delete it. We may ask you to confirm it's you.

Deleting in the app or on the web happens straight away. We handle email requests within 30 days.

• Your login (name, email address and password, held by our sign-in provider Clerk).
• Your Spotter profile.
• Your own training space (training without a coach) and everything in it: plans, workout logs, measurements, meals, photos and uploaded files.
• Your notifications and private calendar links.
• Our records of your Spotter Plus subscription.

• Records a coach keeps about you as their client (sessions, payments, measurements, photos, notes) belong to that coach. We unlink them from your login and mark you as a former client, but we don't delete them. Ask your coach to delete them, or email us and we'll help.
• Billing records for as long as tax and accounting law requires.
• Security and audit logs for up to 2 years, with your account id removed where the record allows.
• Backups roll over within about 30 days.

Deleting your account doesn't cancel a subscription you bought through Apple or Google. Cancel it in your App Store or Google Play account settings, or you may keep being charged.

If you run a coaching page, your clients' records depend on it, so we can't delete your account on its own. Email dev@nexuf.io and we'll help you close or hand over your page first.

Our privacy policy explains everything we collect and your other rights.